top of page
logo.png
Hello 👋🏻  I am,

TzuYin  Chen

Insight led User Experience Designer based in London

Go
Hero - Nero.jpg

Conversational Design | AI Product Design

AI Assistant in Customers Experience

Develop an omnichannel strategy to reduce 80% of customer traffic from non-digital channels

Read More
Hero - MIMO.jpg

Service Design | Product Design

Moving Premises Journey Design

Transform the off line journey to digital platform for customers to move in and out hassle free

Read More
Hero - Customer Vision Framework.jpg

Service Design | Workshop Facilitation

Co-Create Framework for CX Vision

Reposition our strategy and strengthen our commitment to delivering better customer experiences.

Read More

Work

bottom of page